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SOUTHERN GLAZER'S AT A GLANCE
Southern Glazer’s Wine & Spirits is the world’s preeminent distributor of beverage alcohol, building brands for moments that matter. The multi-generational, family-owned Company has operations in 44 US states, the District of Columbia, and Canada, as well as brokerage operations through its WEBB Banks division in the Caribbean, Central and South America. In 2024, Southern Glazer's was named by Newsweek as one of America's Greatest Workplaces for Diversity. Southern Glazer’s urges all retail customers and adult consumers to market, sell, serve, and enjoy its products responsibly.
Southern Glazer’s Wine & Spirits 2023 Corporate Social Responsibility Report
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For more information, contact the Southern Glazer’s Communications & Corporate Social Responsibility team at VolunCheers@sgws.com.
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MOMENTS THAT MATTER
EXPERTISE IN THE WINE & SPIRITS INDUSTRY
Southern Glazer’s has more certified wine experts than any other North American wine and spirits distributor. Its employees have successfully completed more than 13,800 wine, sake, and spirits education programs, from introductory to master-level achievements. These include Southern Glazer’s Master Mixologists across North America, responsible for educating bartenders, beverage buyers, and corporate clients about the latest trends in cocktail culture. Michelin star chefs, national restaurant chains, international hotels, and top spirits brands rely on Southern Glazer’s expert Mixologists to help them develop world-class beverage programs that raise the bar for today’s demanding consumers. Southern Glazer’s Mixologists hold multiple certifications from accredited organizations, such as the US Bartenders Guild, BarSmarts, Wine & Spirit Education Trust, Society of Wine Educators, and Cicerone Certification Program, to name a few. Southern Glazer’s also boasts the industry’s first national wine team, with 11 employees dedicated to providing top quality wine education and certification for their teams across the country.
Master of Wine: 1 WSET Wine Certified Educators: 13 WSET Sake Certified Educators: 10 WSET Diploma: 12 WSET Level 3 Wines: 236 WSET Level 3 Sake: 28 WSET Level 3 Spirits: 5
CMS Certified Sommeliers: 123 CMS Advanced Sommeliers: 22 Master Sommeliers: 9 Over 640 Certified Specialists of Wine: 645 SWE Certified Wine Educators: 14 SWE Certified Spirits Educators: 3
WSET Level 2 Wine & Spirits: 4,787 WSET Level 2 Wines: 1,944 WSET Level 2 Spirits: 3,374 WSET Level 1 Sake: 1,347 WSET Level 1 Wines: 5 Court of Master Sommeliers Level 1: 2,014
Certified Specialists of Spirits: 239 Italian Wine Professionals: 213 French Wine Scholars: 116 Italian Wine Scholars: 14 Spanish Wine Scholars: 35 California Wine Appellation Specialists: 11
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Southern Glazer’s has more certified wine experts than any other North American wine and spirits distributor. Its employees have successfully completed more than 13,800 wine, sake and spirits education programs, from introductory to master-level achievements. These include Southern Glazer’s Master Mixologists across North America, responsible for educating bartenders, beverage buyers, and corporate clients about the latest trends in cocktail culture. Michelin star chefs, national restaurant chains, international hotels, and top spirits brands rely on Southern Glazer’s expert Mixologists to help them develop world-class beverage programs that raise the bar for today’s demanding consumers. Southern Glazer’s Mixologists hold multiple certifications from accredited organizations, such as the U.S. Bartenders Guild, BarSmarts, Wine & Spirit Education Trust, Society of Wine Educators, and Cicerone Certification Program, to name a few. Southern Glazer’s also boasts the industry’s first national wine team, comprised of 11 employees dedicated to providing top quality wine education and certification for their teams across the country.
Environmental, Health & Safety
Southern Glazer’s Wine & Spirits (Southern Glazer’s) is the world’s preeminent distributor of beverage alcohol, and proud to be a multi-generational, family-owned company. The Company has operations in 44 US states, the District of Columbia, and Canada, as well as brokerage operations through its WEBB Banks division in the Caribbean, and Central and South America. In 2022, Southern Glazer’s was listed as one of Forbes Best Employers for Diversity.
SGWS EMPLOYEE CERTIFICATIONS
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Southern Glazer's CSR Pillars
At Southern Glazer’s, we’re lucky to work with some of the most passionate people in the world. It’s inspiring to watch our colleagues constantly make an effort to uplift their coworkers, communities, and beyond. Our Company's unyielding commitment to community service, environmental sustainability, responsible consumption, and diversity, equity, and inclusion (DEI) is the foundation of all that Southern Glazer’s does.
“Ensuring that everyone has a seat at the table is at the center of our conversations.”
In 2023, employees spent thousands of hours volunteering to support hundreds of different causes close to their hearts. From local initiatives to disaster relief efforts, our Southern Glazer’s FAMILY embraced every opportunity to create a positive impact – no matter how big or small.
Southern Glazer’s has continued to set the industry standard for environmental sustainability with electric vehicle pilots as well as Green Teams stationed across the country, committed to doing their part to leaving the planet better than we found it. We’re proud to continue to invest in sustainability and reduce our impact on the environment. Our commitment to the prevention of underage drinking also continued through Southern Glazer’s support of Alcohol Edu for High School, developed by EVERFI from Blackbaud , helping thousands of students make safer and healthier decisions about alcohol. As we reflect on 2023, we’re grateful for the collective impact Southern Glazer’s has achieved and look forward to continuing to make waves in the new year. Cheers to creating more moments that matter. Sincerely, Lee Brian Schrager (Chief Communications Officer) Cindy Haas (Vice President, Communications & CSR) Sofia Estevez (Manager, External Communications & CSR) Anna Gomez (Specialist, External Communications & CSR) Madison Aarons (Specialist, External Communications & CSR)
A Message From The Corporate Social Responsibility Team
Responsible Consumption & Prevention of Underage Drinking
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Supporting Education
Diversity, Equity, & Inclusion
Empowering Local Market Giving
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Ensuring that everyone has a seat at the table is at the center of our conversations. This year, Southern Glazer’s continued to strengthen its DEI efforts through programming like "MAIS YEAH!" at Tales of the Cocktail and other virtual and in-person collaborations with supplier and charitable partners.
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Southern Glazer’s has continued to set the industry standard for environmental sustainability with electric vehicle pilots as well as Green Teams stationed across the country, committed to doing their part to leaving the planet better than we found it. We’re proud to continue to invest in sustainability and reduce our impact on the environment. Our commitment to the prevention of underage drinking also continued through Southern Glazer’s support of Alcohol Edu for High School, developed by EVERFI® from Blackbaud®, helping thousands of students make safer and healthier decisions about alcohol. As we reflect on 2023, we’re grateful for the collective impact Southern Glazer’s has achieved and look forward to continuing to make waves in the new year. Cheers to creating more moments that matter. Sincerely, Lee Brian Schrager (Chief Communications Officer), Cindy Haas (Vice President, Communications & CSR) , Sofia Estevez (Manager, External Communications & CSR), Anna Gomez (Specialist, External Communications & CSR), and Madison Aarons (Specialist, External Communications & CSR)
Ensuring that everyone has a seat at the table is at the center of our conversations. This year, Southern Glazer’s continued to strengthen its DEI efforts through programming like "MAIS YEAH!" at Tales of the Cocktail® and other virtual and in-person collaborations with supplier and charitable partners.
At Southern Glazer’s, we’re lucky to work with some of the most passionate people in the world. It’s inspiring to watch our colleagues constantly make an effort to uplift their coworkers, communities, and beyond. Our Company's unyielding commitment to community service, environmental sustainability, responsible consumption, and diversity, equity and inclusion (DEI) is the foundation of all that Southern Glazer’s does.
People and Diversity
A Message From The Corporate Responsibility Team
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VolunCheers Update
Expanding Our Cultural Outreach
At Southern Glazer’s, it’s extremely important for us to recognize and celebrate cultural observances and amplify the unique voices that make up our diverse employee population, customers, and supplier portfolio. Every year, Southern Glazer’s CSR, DEI, and Multicultural Center of Excellence teams host robust Company-wide programming in recognition of cultural observances including Black History Month, Women’s History Month, Pride Month, Hispanic Heritage Month, and Veterans Day. These programs include virtual events designed to engage employees in critical conversations, share our diverse-owned suppliers’ meaningful initiatives, introduce attendees to charitable partners, and promote the Multicultural team’s national programming to champion for diverse-owned and led brands. This year, exciting guest speakers joined the discussions, along with meaningful charities, including the National Organization of Black Law Enforcement Executives, Movemeant Foundation, Lambda Legal, and Immigrant Archive Project, who helped share opportunities for all of us to give back. These Company-wide events allow attendees to hear new perspectives, gain tools to help promote belonging in their communities, and remind us that, together, we can make a lasting impact.
Southern Glazer's Community
Year after year, Southern Glazer’s employees go the extra mile to spread their compassion and commitment to charitable impact. Whether it's organizing initiatives to support their favorite causes or rushing into action after a natural disaster struck, Southern Glazer’s employees never hesitated to support those in need, touching lives in their local communities and those in crisis across the globe. With VolunCheers Online, Southern Glazer’s employees can organize and track their volunteer events, fundraising efforts, and personal charitable activities — all on one platform. This one-stop-shop for all things charitable allows us to paint a detailed picture of all the time and resources our Southern Glazer’s FAMILY has dedicated to charitable impact.
Everyone Has a Seat at Our Table
Southern Glazer's Wine & Spirits presents "MAIS YEAH!" at Tales of the Cocktail
responsible consumption
Southern Glazer’s established the Youth Alcohol Awareness and Education Foundation, Inc. to fund programs that support alcohol safety and underage drinking prevention, including the AlcoholEdu for High School online curriculum. Program courses are available at no cost to all public and private high schools in Miami-Dade and Broward counties in Florida, Dallas and Collin counties in Texas, and Bronx, Kings, Nassau, New York, Queens, and Richmond counties in New York. The program, which is part of a three-year commitment, was available in these three markets throughout the 2022-2023 school year. AlcoholEdu for High School, developed by leading education technology company EVERFI by Blackbaud , is a 90-minute, interactive course that engages students in high school with science based alcohol education and interactive exercises, providing an individualized experience that changes perceptions, motivates behavior change, and supports healthier decisions regarding alcohol. The course focuses on five main pillars: Knowing the Basics, Knowing Your Influences, Brain and Body, Smart Decisions, and Future Ready. Through this scalable online program, which has been proven to reduce negative consequences associated with underage drinking, schools can reach all students with a consistent message and empower them to make safer and healthier decisions about alcohol. For the most recent 2022-2023 school year, the program saw significant increases in reach and impact. After having completed the Southern Glazer’s-sponsored course, students achieved 23% knowledge gain, higher than the national average of 21%, by increasing their average assessment scores from 66% to 89%. Since the kickoff of Southern Glazer’s program in 2017, the initiative has impacted:
Education
Southern Glazer’s is a proud partner of Step Up for Students, helping provide students in Florida with power that enables them to thrive, and parents with the best paths for their child’s education. Our contribution of $170 million provides scholarships that give children access to specialized services and materials, and open doors to a prosperous future. Southern Glazer's is proud to fund 21,020 scholarships through its partnership with Step Up for Students to make a difference in the lives of Florida’s schoolchildren.
Signature Charitable Events
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SGWS Brokerage Ohio employees collected pajamas to donate to children in hospitals through the Kami’s Jammies Program. The Kami’s Jammies Program was founded in 2008 in memory of Kamryn, a Casey Cares child who passed away from leukemia and felt special when she wore a new pair of pajamas in place of hospital gowns.
Brokerage Ohio
Southern Glazer’s employees display their generosity and passion year round, but always take it a step further during the holiday season with the greatest gift of all – volunteerism. Every year, Southern Glazer’s launches its Holiday Giving Campaign to help amplify these employee efforts.
Holiday giving campaign
The Month of Kindness program was created by Southern Glazer's employees in 2022 to address the impact the pandemic had on local communities by completing random "acts of kindness" to earn ACT points. In 2023, the Central Region participated in its third year of Month of Kindness from April 17 to May 12.
Following the success of the inaugural VolunCheers Unleashed conference in 2022, the CSR team hosted a virtual version in 2023 where VolunCheers Ambassadors came together to share best practices, connect over their shared passion, and (most importantly) volunteer!
Month of Kindness
VolunCheers Highlights from 2023:
Team
During the 2023 campaign, the Company matched every single volunteer hour logged on VolunCheers Online from November 1 to December 31 with a $25 donation to benefit Feeding America, Giving Kitchen, and Food Banks Canada.
During the event, VolunCheers Ambassadors virtually volunteered by building water filters to be mailed to areas that need clean water the most. After just one hour, the group assembled enough water filters to provide 600 individuals with access to clean water for at least 10 years.
The virtual VolunCheers Unleashed event was hosted in partnership with WeHero, a corporate volunteering and employee engagement agency, and Wine to Water, an international nonprofit organization committed to supporting the life and dignity of all through the power of clean water.
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VolunCheers Unleashed
Random acts of kindness performed during the month ranged from donating blood, clothing, and pet supplies, to participating in professional development and networking opportunities. For each activity completed, an employee received ACT points. All 15 states came together to achieve and surpass their 2.5 million...
ACT point goal, resulting in over 77,000 donated items to communities in need and a $20,000 donation to The Roots Fund, a nonprofit organization focused on securing a pathway for the BIPOC community in wine.
In response to the wildfires that caused heartbreaking devastation in Hawaii, Southern Glazer’s donated a total of $50,000 to two charities, Maui Strong Fund - Hawaii Community Foundation and Kokua Restaurant & Hospitality Fund for Maui, to support relief efforts in Maui.
The Company donated $25,000 to the Maui Strong Fund - Hawaii Community Foundation to help provide financial resources that can be deployed quickly, with a focus on rapid response and recovery in Maui. Southern Glazer’s also donated $25,000 to the Kokua Restaurant & Hospitality Fund...
for Maui to help fund immediate assistance to the hardworking restaurant, bar, and hospitality workers displaced by the devastating wildfires that impacted West Maui communities from Lahaina to Kapalua, a cherished home of the Hawaii Food & Wine Festival. In addition to this corporate donation, grassroot...
Intern VolunCheers Week
efforts led by Southern Glazer’s employees raised nearly $50,000 for a fellow team member who lost their home during the disaster. “The outpour of support we’ve received from community members, supplier partners, and our Southern Glazer’s family is so greatly appreciated,”...
said Warren Shon, Executive Vice President and Hawaii General Manager, Southern Glazer’s. “The road to recovery for Maui will be long, but I know that we’ll continue to work together to support our neighbors and organizations that are working around the clock to rebuild our beautiful and resilient island.”
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At Southern Glazer’s, hospitality is at the heart of all we do, and is an important message emphasized in our summer internship program. Interns are able to experience first hand just how much this Company values community impact during the yearly Intern VolunCheers Week.
This is a campaign that engages and welcomes hundreds of new interns every year. As part of the initiative, the 2023 summer interns were invited to work with local VolunCheers Ambassadors to find and lead a volunteer project during the week of July 24. Intern VounCheers Week project teams are assigned...
per location and are led or co-led by a self-selected Intern VolunCheers Leader. This year, our interns focused on a number of projects within their local communities. Projects included distributing food, garden and park cleanups, clothing drives, and more. Some of the meaningful organizations that benefited...
from Intern VolunCheers Week were Food for the Soul, Gleaners Food Bank, Arboretum, Urban Harvest, Green Haven Garden, Soles4Souls, Friends of Kids with Cancer, Ronald McDonald House, and Feeding America.
Hawaii Disaster Relief
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In 2023, Southern Glazer’s celebrated its 22nd consecutive year as the exclusive wine and spirits sponsor of The Food Network South Beach Wine & Food Festival presented by Capital One (SOBEWFF ). We collaborated with our world-class supplier partners to secure more than 10,000 cases of top wine and spirits brands for the Festival’s 110+ curated events with 500 experts, all to benefit the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU). Approximately 65,000 people attended the festival with 1,500 FIU student volunteers who helped produce the Festival. Scholarships are also funded by proceeds from SOBEWFF and awarded to standout students annually. To date, the Festival has raised more than $37 million for the School.
Southern Glazer’s is proud to have supported the world’s most well-known wine and food festivals for more than four decades. We plan to continue supporting local educational, arts, and hunger-relief programs in our communities by founding, hosting, and sponsoring a variety of signature charitable events.
Food Network South Beach Wine & Food Festival presented by Capital One
Southern Glazer’s is also proud to serve as the exclusive wine and spirits provider for The Food Network New York City Wine & Food Festival presented by Capital One (NYCWFF), supporting God’s Love We Deliver, New York’s leading provider of life-sustaining meals and nutrition counseling for individuals living with severe illness. More than 47,000 guests safely attended the 16th annual NYCWFF in October. With 80 live events, the Festival remained steadfast in its commitment to celebrate the robust and resilient New York hospitality industry. To date, the Festival has raised more than $14.8 million to support New Yorkers in need.
Food Network New York City Wine & Food Festival presented by Capital One
The annual Chicago Gourmet festival is a celebration of food and drinks with Southern Glazer’s as its proud presenting sponsor. Participating chefs and restaurants prepared events throughout the weekend, championing Chicago’s diverse culinary landscape while connecting food and drink enthusiasts with their favorite chefs, fellow foodies, and memorable experiences. Chicago Gourmet benefits the Illinois Restaurant Association Educational Foundation (IRAEF), which offers life-changing opportunities for students and provides direction for potential culinary and hospitality career paths.The IRAEF scholarships initiative has provided more than $3.2 million in scholarships to qualified students to date. Since October 2020, the IRAEF Employee Relief Fund has also provided $250,000 in cash relief grants to hospitality employees facing financial crisis because of COVID-19.
Chicago Gourmet
In its 50th year, UNLVino returned as UNLVino Presents, an epicurean food and beverage series presented by the world-class UNLV William F. Harrah College of Hospitality. Proceeds from the iconic culinary experience help fund scholarships for students at the college. Inspired by UNLV alumni in 1974, millions of dollars have been raised to date. Designed to indulge the Las Vegas community while creating new opportunities for university students, UNLVino is organized jointly by UNLV and Southern Glazer’s Wine, Spirits & Beer of Nevada. It remains the longest tradition at the University and one of the college’s largest fundraisers.
UNLVino Presents
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Hours of Learning
Junior Achievement
Southern Glazer’s is proud to partner with Junior Achievement of Greater Miami, an organization dedicated to giving young people the knowledge and skills they need to own their economic success, plan for their futures, and make smart academic and economic choices. During the spring, Southern Glazer’s sponsored and hosted a "JA Job Shadow", a comprehensive experience designed to help students create an individualized career path.
During the event, 30 Hospitality and Tourism Academy Students from Alonzo and Tracy Mourning Senior High participated in this program with an average of 10 instructional contact hours per student. The experience took place at our SGWS Wynwood facility, where students enjoyed a panelist discussion with local hospitality leaders, presented their own concepts for pop-up restaurants, engaged in an exciting cooking demonstration, and received an informative presentation from our Early Careers team.
"This was by far the best field trip we have ever attended." – Nicole M.
Step Up for Students
Supporting Secondary Education
Southern Glazer’s continued its long-standing partnership with Florida International University’s (FIU) Chaplin School of Hospitality & Tourism Management through various impactful programs in 2023. Southern Glazer’s sponsored The Food Network South Beach Wine & Food Festival presented by Capital One (SOBEWFF ) for a 22nd consecutive year, which has now raised more than $37 million to date for the Chaplin School. In addition to support for the 2023 Festival, Southern Glazer’s leaders participated in various panel and podcast discussions for students, alumni, and members of the hospitality community. The Company also maintained its partnership with the School to research AI and data visualization as it relates to wine quality. In addition, Southern Glazer’s was pleased to yet again serve as the Exclusive Sponsor of the University of Miami (UM)’s Herbert Business School 2022 Distinguished Leaders Lecture Series, which attracts some of the most respected business leaders from around the country. For the fourth consecutive year, Southern Glazer’s made a $100,000 contribution to support the Lecture Series that brings together top business leaders and students, alumni, other members of the UM community, and Southern Glazer’s employees. Southern Glazer’s Chief Executive Officer Wayne E. Chaplin serves on the University’s Board of Trustees, is a double alumnus, and graduated from both the Business School and Law School at UM.
Empowering our Employees
The SGWS Ohio team participated in the annual National Youth Advocate Wish List program and created magic by purchasing gifts from the wish lists of foster children who would’ve otherwise had no presents to open on Christmas Day.
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UNITED STATES
In honor of a fellow employee who lost their life to blood cancer, the SGWS Maryland team worked with There Goes My Hero for a bone marrow collection drive. In September, 38 employees from Maryland and D.C. had their cheeks swabbed for DNA and then placed into a national registry as potential donors of bone marrow; they could be a match with someone with life-threatening blood cancer and be able to save a life.
Maryland
The Craft Food and Wine Festival is a community event with various activities that benefits Church Health, a faith-based, nonprofit organization that provides comprehensive health services to working uninsured, individuals with little or no access to healthcare. A team of 10 SGWS Tennessee volunteers assisted with organizing and orchestrating this year’s festival, raising approximately $10,000 for Church Health with help from many of our supplier partners.
Tennessee
To support their local community, the SGWS Arkansas team assembled bags containing toothbrushes, toothpaste, and other tooth care products for the Ronald McDonald House mobile dental van (500 packets) as well as stickered over 1,000 books for ARKidsRead.
ARKANSAS
The SGWS North Dakota team partnered with Jim Beam and Hope Blooms, an organization that repurposes donated flowers and rearranges them into beautiful bedside bouquets so that those who are most in need in our community feel this sense of inclusion. The team worked to put together 120 bouquets for a local nursing home.
NORTH DAKOTA
In partnership with Campari, SGWS New England employees brought goods to an all-hands general sales meeting in September. The volunteers team delivered the food to NH Food Bank, with a donation total of about 254 pounds of food.
The SGWS Virginia team partnered with Bacardi, Campari, and Jägermeister to fill backpacks for children in need during the Back to School season.
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In partnership with Bacardi, Beam Suntory, Campari, Casamigos, Constellation, Diageo, Heaven Hill, Jägermeister, Moët Hennessy, Pernod Ricard, Proximo Spirits, and The Wine Group, SGWS Kentucky employees submitted recipes to create a cookbook that was then sold to employees to raise funds for Eastern Kentucky flood relief.
Kentucky
Thirty-six SGWS Indiana employees along with their families and friends worked to fill 680 backpacks with school supplies. Preliminary numbers indicate that over 4,500 community members were in attendance and 1,838 backpacks were distributed to children in need.
Indiana
The SGWS C.H.E.E.R.S. to Women committee hosted a social fundraiser during October to support breast cancer and an SGWS Illinois employee who is a breast cancer survivor. Nearly 100 SGWS Illinois employees gathered at the Cress Creek Country Club, all dressed in pink to raise awareness and money for The Wellness House. The fundraising continued throughout the month of October and the total raised was over $15,000.
Illinois
The SGWS North Carolina team partnered with Beam Suntory to host a “Makers and Pups” fundraising event at Bear's Smokehouse benefitting the Asheville Humane Society. With every Maker’s Mark drink ordered, the guest received a raffle ticket to put them in the running of winning a special prize. All proceeds went to the Asheville Humane Society.
North CArolina
The SGWS Oklahoma team hosted an event benefitting Food on the Move, a nonprofit with the mission of mobilizing healthy and quality food into hard to reach and economically challenged areas. Employee volunteers helped over 200 community members facing food insecurity register as Food on the Move recipients and provided them with reusable grocery bags to shop for their fresh produce and a ticket for a hot meal from one of the food trucks.
Oklahoma
Forty-two SGWS Nebraska team members (in partnership with Jägermeister, Jim Beam, Bacardi, Heaven Hills, and Teremana) packed 20,000 meals for children within their community and overseas through Heartland Kids Against Hunger.
Nebraska
Eight SGWS Kansas employees donated their time to build homes for single mothers in Kansas City through Habitat for Humanity, a nonprofit organization that helps people around the world build or improve a place they can call home.
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The SGWS Louisiana team hosted a Soles4Souls shoe drive, with a total of 125 shoes collected.
Louisiana
The SGWS Upstate New York team hosted a golf tournament at Pine Grove Golf Course benefiting Ronald McDonald House. The SGWS NY team hoped to take some stress off of RMH visitors with this fun golfing event and also made a meal for the visitors.
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In May, 60 Missouri team members worked together to assemble 45 bikes across two separate hour-long build shifts with the mission of putting students on a path of healthy habits at a young age. After completing assembly, the team loaded the 45 bikes into two POS vans and delivered them to a local Title-1 2nd grade class.
Missouri
The SGWS Minnesota team participated in a Polar Plunge to benefit the Special Olympics. Through their efforts and donations from supplier partners, they generated $10,340.03 with Southern Glazer’s Wine & Spirits of Minnesota Matching that for a grand total of $20,680.06.
Minnesota
SGWS Delaware members volunteered at the Foodbank of Delaware where they were able to pack over 60 donation boxes for local families.
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The SGWS Florida (East Transatlantic) team supported Hurricane Ian relief efforts in partnership with Bacardi by feeding hundreds of people, setting up ice trucks around communities, providing t-shirts for those in need of clothing, and hosting a Christmas party for an account that couldn’t afford it because of the damage.
The SGWS Orlando team worked together to plant a local garden for an urban gardening project with fleet farming, a nonprofit Urban Agriculture Program that transforms underutilized urban lawn spaces into abundant micro-farms and gardens.
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SGWS New Mexico employees participated in a nonperishable collection event benefiting the Transgender Resource Center of New Mexico by bringing in nonperishable food items. The team collected a total of five boxes of food items that were donated to the organization.
New Mexico
The SGWS Oregon team partnered with their local Beam Suntory team in Portland, Oregon to put toy bins up from November through December in local liquor stores to raise thousands of toys for children in need during the holiday season.
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The SGWS Arizona team partnered with Packages from Home to pack 200 boxes with notes in support of deployed American military members stationed in active duty theaters around the world.
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The SGWS Colorado team hosted their annual BBQ benefitting the ALS Rocky Mountain Chapter. Their annual BBQ raised $1,627 in food and raffles and fed approximately 65 people.
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The SGWS Idaho team helped raise $3,600 in cash donations to support the Union Gospel Women’s and Children’s Mission, an organization with the mission of providing a safe, healing home for women and women with children to transform their lives. The team hosted a VolunCheers Baseball, Hotdogs, and Corvette event in partnership with the North Idaho Corvette Club and Makers’ Mark.
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A group of SGWS Las Vegas volunteers dedicated their Earth Day morning to helping out at Red Rock Canyon. While one group hiked the Kraft Mountain Trail to build gabion baskets, another group picked up trash around the site.
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SGWS Texas assisted the Community Partners of Dallas with a Back to School Drive by purchasing supplies and delivering them.
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The SGWS Hawaii team hosted a Dress for Success clothing and accessories drive to support women trying to enter the workforce and break the cycle of poverty.
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SGWS Washington hosted an annual golf tournament, benefitting The College Success Foundation. In partnership , many supplier partners, the event raised $192,291 for The College Success Foundation. In total, SGWS of WA has raised $731,608 over the four years this event has been held.
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The SGWS Montana team volunteered as bartenders at the Chinook Horses Kentucky Derby Family Fun Day where guests could participate in a silent auction and watch the Kentucky Derby. All of the proceeds from the bar were donated to Chinook Horses, a foundation that allows individuals to thrive in therapeutic environments by practicing equine-facilitated activities and psychotherapy, regardless of their ability to pay.
Montana
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Each year the Spirit of the North Healthcare Foundation hosts a wine lovers dinner to raise funds for a piece of medical equipment for the hospital in Prince George. For this year’s event, the SGWS British Columbia team assisted in event planning, curating the wine list, delivering materials, and hosting an event for a live auction prize, raising a total of $103,000 to go toward an MRI machine for the hospital.
British Columbia
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SGWS Alberta volunteers partnered with Dress for Success and raised $500 for clothing to dress newcomers into the workforce, as well as donated four boxes of gently used office clothing.
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In Spring of 2023, employees from SGWS Manitoba and Great North Distributors came together to plant trees in areas of the city that needed extra care through the Home Grown Volunteer Tree Planting Program. The team planted over 100 trees in a few hours.
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The SGWS Ontario team made nine blood donations to Canadian Blood Services out of the Toronto office. Canadian Blood Services is nationally responsible for a secure system of life essentials for transfusion and transplantation that's reliable, accessible, and sustainable.
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Click on the provinces and territories highlighted in gold to read about VolunCheers events
A Message From The CSR Team
At Southern Glazer’s event, MAIS YEAH! represented a celebration of diversity and inclusivity, where everyone is welcome to come and enjoy the unique experiences offered. We were proud to partner with diverse- and women-owned brands in Southern Glazer’s portfolio, including Casa Del Sol, C. Mondavi & Family (AVIANA and French Blue), Foley Family (Banshee Wines), Gran Coramino, Lobos 1707, Sire Spirits (Branson and Le Chemin du Roi), The Community Spirit Vodka, and WES Brands (BSB Flavored Whiskey). The event also featured diverse bartenders from the local New Orleans community, hired through nonprofit partner Turning Tables, who showcased their skills and shared their expertise with guests. One-on-one mentoring was available for attendees with members of the Southern Glazer’s Multicultural Center of Excellence and Talent Acquisition Teams to learn about the Company’s multicultural insights and explore careers with Southern Glazer's.
Southern Glazer's presented “MAIS YEAH!" at Tales of the Cocktail in June 2023 to bring a first-of-its-kind, two-day event celebrating diversity, equity, inclusion, and all things hospitality. "MAIS YEAH!" is a phrase that embodies the spirit of Cajun hospitality and the welcoming nature of the community. It's a phrase that means "but yes" or "of course" in Cajun, and it reflects the openness and generosity of the people who live there.
An anchor of the activation was the Served Up Podcast, hosted by Bridget Albert and Julie Milroy. Episodes were recorded live during MAIS YEAH! and event attendees were invited to listen in on the critical conversations surrounding belonging, mental health in our industry, the importance of representation, and more. As another example of promoting diverse voices, there was a banned book bar at MAIS YEAH! that resulted in more than 100 books donated to the local Friends of New Orleans Public Library. Southern Glazer’s is proud to take a leadership position by being the distributor voice for belonging at Tales of the Cocktail , the world’s premier cocktail event.
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The SGWS Newfoundland and Labrador team participated in a 5K Run hosted by a local running club in Quidi Vidi, Newfoundland. The SGWS team was the top fundraiser for the event and all of the donated proceeds went to the Single Parent Association of Newfoundland.
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Southern Glazer’s is a proud partner of Step Up for Students, helping provide students in Florida with power that enables them to thrive, and parents with the best paths for their child’s education. Our contribution of $170,000,000 provides scholarships that give children access to specialized services and materials, and open doors to a prosperous future. We are proud to fund 21,020 scholarships through our partnership with Step Up for Students to make a difference in the lives of Florida’s schoolchildren.
Southern Glazer’s is proud to partner with Junior Achievement of Greater Miami, an organization dedicated to giving young people the knowledge and skills they need to own their economic success, plan for their futures, and make smart academic and economic choices. During the spring, Southern Glazer’s sponsored and hosted a “JA Job Shadow,” a comprehensive experience designed to help students design an individualized career path.
Southern Glazer’s established the Youth Alcohol Awareness and Education Foundation, Inc. to fund programs that support alcohol safety and underage drinking prevention, including the AlcoholEdu for High School online curriculum. Program courses are available at no cost to all public and private high schools in Miami-Dade and Broward counties in Florida, Dallas and Collin counties in Texas, and Bronx, Kings, Nassau, New York, Queens, and Richmond counties in New York. The program, which is part of a three-year commitment, was available in these three markets throughout the 2022-2023 school year. AlcoholEdu for High School, developed by leading education technology company EVERFI, is a 90-minute, interactive course that engages students in high school with science based alcohol education and interactive exercises, providing an individualized experience that changes perceptions, motivates behavior change, and supports healthier decisions regarding alcohol. The course focuses on five main pillars: Knowing the Basics, Knowing Your Influences, Brain and Body, Smart Decisions, and Future Ready. Through this scalable online program, which has been proven to reduce negative consequences associated with underage drinking, schools can reach all students with a consistent message and empower them to make safer and healthier decisions about alcohol. For the most recent 2022-2023 school year, the program saw significant increases in reach and impact. After having completed the Southern Glazer’s-sponsored course, students achieved 23% knowledge gain, higher than the national average of 21%, by increasing their average assessment scores from 66% to 89%. Since the kickoff of Southern Glazer’s program in 2017, the initiative has impacted:
Southern Glazer's presented “MAIS YEAH!" at Tales of the Cocktail® in June 2023 to bring a first-of-its-kind, two-day event celebrating diversity, equity, inclusion, and all things hospitality. "MAIS YEAH!" is a phrase that embodies the spirit of Cajun hospitality and the welcoming nature of the community. It's a phrase that means "but yes" or "of course" in Cajun, and it reflects the openness and generosity of the people who live there.
At Southern Glazer’s event, "MAIS YEAH!" represented a celebration of diversity and inclusivity, where everyone is welcome to come and enjoy the unique experiences offered. We were proud to partner with diverse- and women-owned brands in Southern Glazer’s portfolio, including Casa Del Sol, C. Mondavi & Family (AVIANA and French Blue), Foley Family (Banshee Wines), Gran Coramino, Lobos 1707, Sire Spirits (Branson and Le Chemin du Roi), The Community Spirit Vodka, and WES Brands (BSB Flavored Whiskey). The event also featured diverse bartenders from the local New Orleans community, hired through nonprofit partner Turning Tables, who showcased their skills and shared their expertise with guests. One-on-one mentoring was available for attendees with members of the Southern Glazer’s Multicultural Center of Excellence and Talent Acquisition Teams to learn about the Company’s multicultural insights and explore careers with Southern Glazer's.
An anchor of the activation was the Served Up Podcast, hosted by Bridget Albert and Julie Milroy. Episodes were recorded live during MAIS YEAH! and event attendees were invited to listen in on the critical conversations surrounding belonging, mental health in our industry, the importance of representation, and more. As another example of promoting diverse voices, there was a banned book bar at MAIS YEAH! that resulted in more than 100 books donated to the local Friends of New Orleans Public Library. Southern Glazer’s is proud to take a leadership position by being the distributor voice for belonging at Tales of the Cocktail, the world’s premier cocktail event.
Southern Glazer's Wine & Spirits presents "MAIS YEAH!" at Tales of the Cocktail®
At Southern Glazer’s, it’s extremely important for us to recognize and celebrate cultural observances and amplify the unique voices that make up our diverse employee population, customers, and supplier portfolio. Every year, Southern Glazer’s CSR, DEI, and Multicultural Center of Excellence teams host robust Company-wide programming in recognition of cultural observances including Black History Month, Women’s History Month, Pride Month, Hispanic Heritage Month, and Veteran’s Day. These programs include virtual events designed to engage employees in critical conversations, share our diverse-owned suppliers’ meaningful initiatives, introduce attendees to charitable partners, and promote the Multicultural team’s national programming to champion for diverse-owned and -led brands. This year, exciting guest speakers joined the discussions, along with meaningful charities, including the National Organization of Black Law Enforcement Executives, Movemeant Foundation, Lambda Legal, and Immigrant Archive Project, who helped share opportunities for all of us to give back. These Company-wide events allow attendees to hear new perspectives, gain tools to help promote belonging in their communities, and remind us that, together, we can make a lasting impact.
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Year after year, Southern Glazer’s employees go the extra mile to spread their compassion and commitment to charitable impact. Whether it's organizing initiatives to support their favorite causes or rushing into action after a natural disaster struck, Southern Glazer’s employees never hesitated to support those in need, touching
lives in their local communities and those in crisis across the globe. With VolunCheers Online, Southern Glazer’s employees can organize and track their volunteer events, fundraising efforts, and personal charitable activities — all on one platform. This one-stop-shop for all things charitable allows us to paint a detailed picture of all the time and resources our Southern Glazer’s FAMILY has dedicated to charitable impact.
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SGWS Washington hosted an annual golf tournament, benefitting The College Success Foundation. In partnership with many supplier partners, the event raised $192,291 for The College Success Foundation. In total, SGWS of WA has raised $731,608 over the four years this event has been held.
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The Craft Food and Wine Festival is a community event with various activities that benefits Church Health, a faith-based, nonprofit organization that provides comprehensive health services to working uninsured, individuals with little or no access to healthcare. A team of 10 SGWS Tennessee volunteers assisted with organizing and orchestrating this year’s festival, raising approximately $10,000 for Church Health with the help of many of our supplier partners.
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The SGWS North Dakota team partnered with Jim Beam and Hope Blooms, an organization that repurposes donated flowers and rearranges them into beautiful bedside bouquets so that those who are in need most in our community feel this sense of inclusion. The team worked to put together 120 bouquets for a local nursing home.
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The SGWS Ontario team made 9 blood donations to Canadian Blood Services out of the Toronto office. Canadian Blood Services is nationally responsible for a secure system of life essentials for transfusion and transplantation that's reliable, accessible, and sustainable.
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Click on each state or providence/territory to read about different VolunCheers events
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Employees exceeded last year’s results by logging 3,284.5 volunteer hours to support diverse causes and uplift their local communities, resulting in a total donation of $82,113 to support the campaign’s three benefiting charities. As a result of employees’...
commitment to giving back, Feeding America, Giving Kitchen, and Food Banks Canada will each receive a $27,371 donation to help further their meaningful work on behalf of Southern Glazer’s.
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C.H.E.E.R.S. Groups Drive Organizational Change
Southern Glazer’s celebrated the third year of its EmpowHER program, founded by Jennifer Chaplin Tolkin, Vice President, Family-Owned Brands. EmpowHER is designed to develop women leaders across the Company, all while furthering Southern Glazer’s ability to innovate, collaborate, and increase performance. This year, the program recognized 93 total EmpowHer graduates across four cohorts from different functions within the organization.
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Top Globally Ranked Podcasts
Southern Glazer’s C.H.E.E.R.S. (Connecting, Hard-Working, Empowering, Educating, Respecting, Serving) Business Resource Groups are open to all employees and operate locally, but connect with each other nationally. They provide a safe space for employees to discuss important issues, celebrate diverse perspectives, and advocate for ongoing improvements. Our C.H.E.E.R.S. Groups are part of what makes Southern Glazer’s a great place to work.
Served up Podcast
Southern Glazer’s Served Up - The Podcast highlights conversations on topics like advocacy, entrepreneurship, and belonging with food and beverage industry and social justice thought leaders representing our diverse hospitality community. The podcast is a place for beverage professionals to advance their skills, customer experiences, and work environments – all with diversity and inclusion at the center of the discussion. Served Up is co-hosted by Bridget Albert, Senior Director of External Communications and CSR, and Julie Milroy, Vice President of Supplier Development and Marketing. The podcast releases episodes weekly and has welcomed 177 guests so far.
promoting equality at work
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Advancing Women in Leadership
Promoting Equality at Work
The Women in Leadership Conference, hosted by Jennifer Chaplin Tolkin, Vice President of Family-Owned Brands at Southern Glazer's, was a gathering focused on advancing careers in the wine and spirits industry. Building on the success of the previous year's event in New York, this edition took place in San Francisco. The conference highlighted the importance of career growth and development, featuring a panel of accomplished women in top leadership roles within the industry.
3 Executive Sponsors: Wayne Chaplin, Jennifer Chaplin Tolkin, and Amy Kickham 5 Facilitators: Ashley Curfman, Erika Shea, Makesha Wagner, Brittany Merritt, and Tracey Cammock
Over the course of two and a half days, participants, which included both women and men, met in-person and were given the opportunity to take personal inventory and improve their executive brand while practicing BOLD leadership. They were also challenged to make changes, propose solutions, and provide insights to their experience in the program and with the BOLD curriculum.
18 Circle Coaches 7 Movie Night Alumni and Guest Speakers 17 Leaders: facilitated the virtual Cocktail Conversations
The presence of such accomplished women in leadership positions underscored the progress made in promoting diversity in the wine and spirits industry. Chaplin Tolkin also shared Southern Glazer's commitment to initiatives aimed at fostering the careers of diverse women in the industry, from supporting organizations like Women of the Vine & Spirits to launching the EmpowHER women's leadership program. The conference aimed to explore how the panelists are driving change within their organizations and advancing opportunities for women and minorities in the business world. The event also celebrated the collaboration between suppliers and companies like Southern Glazer's in making a positive impact on the industry and inspiring future leaders. The Women in Leadership 2024 Conference exemplified the collective effort to create more inclusive leadership in the wine and spirits industry.
Alliance for Hospitality Equity & Diversity
Promoting Equality in our Communities
The Alliance for Hospitality Equity and Diversity (AHED), led by the Chaplin School of Hospitality & Tourism Management at FIU, is on a mission to create a nationwide recruitment infrastructure to increase diversity among students at member universities. Southern Glazer’s is proud to serve as a charter supporter of AHED, which brings together higher learning institutions and top hospitality brands and associations to spearhead initiatives that address the diversity pipeline leading to hospitality C-suite opportunities. As the country’s most diverse hospitality school, the Chaplin School initiated the establishment of the Alliance and oversees the group’s national efforts. AHED is made up of universities designated as Historically Black Colleges and Universities (HBCUs), Hispanic-Serving Institutions (HSI), and other four-year hospitality universities. Organizations represented in the Alliance include Southern Glazer’s, Hilton, Marriott International, Bacardi North America, Bloomin’ Brands, JLL, CBRE, Castell Project, NABHOOD, and AHLA Foundation.
Southern Glazer’s Against Social Injustice and Racial Inequality Endowed Scholarship Fund
In line with our commitment to fostering diversity, Southern Glazer’s also announced four recipients of the Southern Glazer’s Against Social Injustice and Racial Inequality Endowed Scholarship Fund at Florida A&M University (FAMU). The Fund was established in 2020 as part of Southern Glazer's efforts to support racial equality and will grant four $2,500 scholarships a year for five years to deserving candidates that have an unmet financial need.
Thurgood Marshall College Fund Partnership
In 2020, Southern Glazer's signed a $1 million agreement with the Thurgood Marshall College Fund (TMCF) – the pre-eminent national organization dedicated to promoting educational excellence among students attending Historically Black Colleges and Universities (HBCUs) and Predominantly Black Institutions (PBIs). The agreement established a partnership that gives Southern Glazer's access to TMCF's diverse talent pipeline, connects Southern Glazer's employees with HBCU students for mentoring and professional development, and provides student leaders with opportunities to pursue future careers with the Company. Since then, Southern Glazer's has continued to engage with students in the organization through professional development and career opportunities. More than 2,000 student interactions have taken place, and of those, over 50 job offers and internships with Southern Glazer's have been extended. In addition, Southern Glazer’s has hired TMCF scholars to participate in the Next Gen Leadership Program, a two-year leadership program providing future leaders with broad experience through rotational assignments across multiple functions with Southern Glazer’s. The Company has also impacted thousands of students by hosting more than 10 workshops spanning a variety of topics, including Personal Operating Guidelines, Lean Six Sigma, Leadership Brand, and Building Your Board of Directors. We look forward to continuing our commitment to this partnership and fulfilling our mission of cultivating a diverse employee talent base to support our Company's growth.
306: African-American History & Continuing the Story
Launched in 2020, Southern Glazer’s is proud to provide the digital courses 306: African-American History and 306: Continuing the Story available at no cost to all public and private high schools in Miami-Dade and Broward counties in Florida, and Dallas and Collin counties in Texas. Developed by EVERFI from Blackbaud , the courses bring to life the important events and leaders whose impact changed the fabric of American life, and allow students to draw connections from past and present events to recognize and empathize with the ongoing challenges Black people continue to face in the United States. Since launching the program in 2020, Southern Glazer’s 306 program has reached over 11,349 students from 87 unique schools, resulting in more than 15,000 hours of learning. In the 2022-2023 academic year, participating students increased their assessment scores by an average of 24%, with 88% of students agreeing that the course shared stories they had not previously heard. Southern Glazer’s is proud to play a role in building shared values and inspiring today’s youth to become tomorrow’s leaders.
SGWS Against Social Injustice & Racial Inequality Endowed Scholarship Fund
Available to listen on all your favorite podcast platforms, Served Up has dropped over 169 episodes that have garnered nearly 90,795 listens across 60 countries, and is ranked in the top five percent of podcasts globally. This year, Served Up recorded live at the Southern Glazer’s MAIS YEAH! event at Tales of the Cocktail . These live episodes brought together beverage professionals and community leaders who have made significant contributions to promoting inclusive spaces for all. The aim is to inspire and empower listeners to drive meaningful change, and foster an environment where everyone feels welcomed, represented, and celebrated in the beverage industry.
Episodes
Promoting Equality with our partners
Incubator Academy
In 2023, Southern Glazer’s announced the launch of its Incubator Academy, a virtual platform to provide diverse- and women-owned brands in the wine, spirits, and non-alcohol beverage industry unprecedented free access to foundational business learning to increase their potential for commercial success.
The proprietary eLearning modules offer diverse- and women-owned brands, and their employees, educational coursework in critical topics, starting with creating a sales pitch, and the fundamentals of on-and-off premise math. Diverse-owned distillers and wine producers are underrepresented in the industry because of historically lacking access to networks, representation, and industry tools and resources. With the launch of Incubator Academy, Southern Glazer’s continues to put action behind its commitment to increase distribution opportunities for a more diverse group of beverage brands. This is the first and only beverage alcohol distributor-led education program targeted at delivering important industry business learning to diverse and women-owned brands. In the coming year, we are extending our coursework curriculum and partnering with top leading research providers to share valuable consumer and shopper business insights. These new modules will help suppliers understand how to use insights to build strong commercial strategies. As part of the launch, Southern Glazer’s sponsored WSWA Access Live to raise awareness about the program among participating diverse- and women-owned brands.
vendor inclusion program
Southern Glazer’s Vendor Inclusion Program (VIP) is designed to develop, facilitate, and manage non-trade vendor diversity initiatives. The program’s mission is to create an inclusive and sustainable vendor base that reflects the diversity of Southern Glazer’s employees, suppliers, customers, and consumers. As a beverage alcohol distributor, Southern Glazer’s makes a distinction between business relationships that are considered vendors from those designated as suppliers.
Suppliers refer to alcohol brands and industry trade partners (i.e., beverage alcohol brands and producers of wines, spirits, liquors, whiskeys, etc.) and other business models that directly impact Southern Glazer’s commercial trade. Businesses that provide goods and/or services offerings to support the operations, facilities and other such non-trade business functions for Southern Glazer’s and its supplier partners may be considered vendors. New potential vendors for all goods and services can now register on the Southern Glazer’s Vendor Registration Portal, where information for potential vendors across all categories purchased is collected and housed. This offers Southern Glazer’s business units and supplier partners more options for existing opportunities and a more diverse and competitive pool of vendors for new opportunities. We recognize the intrinsic value of diversity in an ever evolving marketplace and desire to support small and diverse businesses in communities where Southern Glazer’s operates.
This included a panel on the Access Live stage where Served Up Podcast hosts, Julie Milroy and Bridget Albert, moderated a conversation about empowering equity and driving change on the beverage shelves. Panelists included April Alejandro, Vice President, National Accounts On & Off Premise and champion of Southern Glazer’s newly launched Incubator Academy, as well as Anita Parikh, co-founder of Tigo Tequila Soda and Paige Parker, founder and CEO of Happenstance Distilling Co.
Enriching our workplace culture
The Exceptional Leaders Program (ELP) is Southern Glazer's flagship leadership development program designed to prepare, train, and educate the Company's future leaders for success and growth within the organization. ELP delivers a multifaceted curriculum including executive level education from Florida International University and the University of North Carolina. Additionally, the cohort works together on Southern Glazer's strategic projects, networks with Company senior executives, and amplifies their self-awareness through leadership assessments, mentoring, and coaching. The four-month long ELP selection process requires applicants to submit written essays, build and present a strategic presentation, and participate in panel interviews. The selected finalists presented their strategy and interviewed with Southern Glazer's senior executives. The 2024 ELP cohort consists of 21 members who were selected this year from across the enterprise.
Next Gen is a strategic initiative designed to appeal to recent college graduates and develop them into future leaders at Southern Glazer's. Led by the Human Resources Early Career team, participants benefit from immersive rotational assignments, intensive and ongoing training, leadership development, mentoring, and networking opportunities that meet the needs of the business. This accelerated training aims to cultivate and retain high-potential individuals. This program is one example of Southern Glazer’s commitment to investing in the next generation of leaders.
Developing Exceptional Leaders
Next Gen Leadership Program
Toast is the Company’s employee recognition program, and one of the meaningful ways Southern Glazer’s expresses its gratitude for all the hard work and commitment employees bring to the workplace every day. The Toast program includes a Years of Service award experience to celebrate employee milestone anniversaries beginning with the first year, fifth year, and every five years up to 50 years of service. Managers and colleagues are prompted via email notification prior to their team member's anniversary date to add a personal message to the recipient's anniversary award. Once the anniversary date arrives, the recipient receives an email notification linking to their award where they can view all congratulatory messages through the Toast website. In addition to receiving personal sentiments, employees who reach their five-year anniversary milestone (and beyond) have the opportunity to select a gift from a curated assortment of merchandise, which is customized by years of service completed. This program is truly Southern Glazer’s special toast to its employees!
A Toast to Our Employees
C.h.e.e.r.s. Groups at Southern Glazer's
Southern Glazer’s Served Up - The Podcast highlights conversations on topics like advocacy, entrepreneurship, and belonging with food & beverage industry and social justice thought leaders representing our diverse hospitality community. The podcast is a place for beverage professionals to advance their skills, customer experiences, and work environments – all with diversity and inclusion at the center of the discussion.Served Up is co-hosted by Bridget Albert, Senior Director of External Communications & CSR, and Julie Milroy, Vice President Supplier Development and Marketing. The podcast releases episodes weekly and has welcomed XXX guests so far.
Available to listen on all your favorite podcast platforms, Served Up has dropped over 160 episodes that have garnered nearly 8,000 listens across 60 countries, and is ranked in the top five percent of podcasts globally. This year, Served Up recorded live at the Southern Glazer’s MAIS YEAH! event at Tales of the Cocktail®. These live episodes brought together beverage professionals and community leaders who have made significant contributions to promoting inclusive spaces for all. The aim is to inspire and empower listeners to drive meaningful change, and foster an environment where everyone feels welcomed, represented, and celebrated in the beverage industry.
listeners
Southern Glazer’s Against Social Injustice & Racial Inequality Endowed Scholarship Fund
306: African-American History and Continuing the Story
The presence of such accomplished women in leadership positions underscored the progress made in promoting diversity in the wine and spirits industry. Chaplin Tolkin also shared Southern Glazer's commitment to initiatives aimed at fostering the careers of diverse women in the industry, from supporting organizations like Women of the Vine & Spirits to launching the EmpowHER women's leadership program. The conference aimed to explore how the panelists are driving change within their organizations and advancing opportunities for women and minorities in the business world. The event also celebrated the collaboration between suppliers and companies like Southern Glazer's in making a positive impact on the industry and inspiring future leaders. The Women in Leadership 2023 Conference exemplified the collective effort to create more inclusive leadership in the wine and spirits industry.
18 Circle Coaches 7 Movie Night Alumni and Guest Speakers 17 leaders: facilitated the virtual Cocktail Conversations
Southern Glazer’s celebrated the third year of its “EmpowHER” program, founded by Jennifer Chaplin Tolkin, Vice President, Family-Owned Brands. EmpowHER is designed to develop women leaders across the Company, all while furthering Southern Glazer’s ability to innovate, collaborate, and increase performance. This year, the program recognized 93 total EmpowHer graduates across four cohorts from different functions within the organization.
Over the course of two-and-a-half days, participants, which included both women and men, met in-person and were given the opportunity to take personal inventory and improve their executive brand while practicing BOLD leadership. They were also challenged to make changes, propose solutions, and provide insights to their experience in the program and with the BOLD curriculum.
Southern Glazer’s C.H.E.E.R.S (Connecting, Hard-Working, Empowering, Educating, Respecting, Serving) Business Resource Groups are open to all employees and operate locally, but connect with each other nationally. They provide a safe space for employees to discuss important issues, celebrate diverse perspectives, and advocate for ongoing improvements. Our C.H.E.E.R.S. Groups are part of what makes Southern Glazer’s a great place to work.
Southern Glazer’s celebrated the first year of its Vendor Inclusion Program (VIP), designed to develop, facilitate, and manage non-trade vendor diversity initiatives. The program’s mission is to create an inclusive and sustainable vendor base that reflects the diversity of Southern Glazer’s employees, suppliers, customers, and consumers. As a beverage alcohol distributor, Southern Glazer’s makes a distinction between business relationships that are considered "vendors" from those designated as "suppliers".
The proprietary eLearning modules offer diverse- and women-owned brands, and their employees, educational coursework in critical topics, starting with creating a sales pitch, and the fundamentals of on-and-off premise math. Diverse-owned distillers and wine producers are underrepresented in the industry because of historically lacking access to networks, representation, and industry tools and resources. With the launch of Incubator Academy, Southern Glazer’s continues to put action behind its commitment to increase distribution opportunities for a more diverse group of beverage brands. This is the first and only beverage alcohol distributor-led education program targeted at delivering important industry business learning to diverse- and women-owned brands. In the coming year, we are extending our coursework curriculum and partnering with top leading research providers to share valuable consumer and shopper business insights. These new modules will help suppliers understand how to use insights to build strong commercial strategies. As part of the launch, Southern Glazer’s sponsored WSWA Access Live to raise awareness about the program among participating diverse and women-owned brands.
This included a panel on the Access Live stage where Served Up Podcast hosts, Julie Milroy and Bridget Albert, moderated a conversation about empowering equity and driving change on the beverage shelves. Panelists included April Alejandro, Vice President, National Accounts On & Off Premise and champion of Southern Glazer’s newly launched Incubator Academy, as well as Anita Parikh, Co-founder of Tigo Tequila Soda and Paige Parker, Founder and CEO of Happenstance Distilling Co.
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operating responsibly
Business Continuity & Emergency Management
Reducing our Impact
Southern Glazer’s recognizes that environmental sustainability has become increasingly important to our suppliers, customers, consumers, employees, and the communities that we serve. While sustainability has always been important to our Company, we have recently solidified our long-term strategy to drive forward progress in this area.
“Harness the passion of our people, trading partners, and communities to take measurable environmental action and contribute to a sustainable, hospitable planet for future generations.”
In 2022, we partnered with Schneider Electric to create a New Sustainability Vision 2030 – “Harness the passion of our people, trading partners, and communities to take measurable environmental action and contribute to a sustainable, hospitable planet for future generations.” It is with this mindset that we will lead the way in environmental sustainability in our industry. To help achieve our vision, we will leverage four strategic pillars: Facilities, Fleet, Water, and Waste — with facilities and fleet at the top of our initial priorities, as they correspond to our most significant climate impact areas. For each of our pillars, Southern Glazer's has set aggressive, yet achievable goals (interim goals for 2026 and longer-term goals for 2030) to ensure that our organization prioritizes environmental sustainability action today and works toward more ambitious milestones in the future.
Our fleet strategy focuses on engine efficiency, supply chain strategy optimization, and a shift to electric vehicles. The Company has invested in a fleet of electric vehicles that we are actively testing to evaluate the impact of this innovation on our operational efficiency, customer satisfaction, and the environment in select markets.This fleet includes 50 Ford eTransit vans, two Freightliner eCascadia tractors, and an Orange EV yard tractor.
Southern Glazer’s divisional Green Teams are intended to live the values of the Company by protecting the environment while benefiting the communities where we work. Green Teams are groups of dedicated volunteers collaborating to effect positive change in support of sustainability efforts — their efforts are to educate, inspire, and empower employees around sustainability to evaluate opportunities to improve the environmental footprint of their location.
Alternative Vehicle Technology
The plan is to slowly transition our fleet where applicable to these new, efficient technologies, while monitoring the advances in the electric vehicle sector. Markets are equally embracing the transformative, sustainable impact of electric vehicles on our industry and our environment. In Arizona, an electric vehicle fitted with an electric reefer system coupled with reusable insulated boxes is currently being used to deliver fine wines.
Since its inception in 2022, Southern Glazer’s has 42 active Green Teams that have launched noteworthy sustainability initiatives or events including: recycling programs for high ABV, plastics, electronics, pallets, and more; park, beach, and local neighborhood cleanup projects with extra emphasis on tree planting, beautification, and composting; carpooling incentive programs to reduce vehicle gas emissions; and eco-friendly upgrades such as installation of solar gates in parking lots for reduced energy consumption and replacement of grass with AstroTurf for water conservation. The impact that our Green Teams have is significant. In 2023 alone, recycling cardboard, shrink wrap, and pallets in our warehouses has already resulted in approximately 500 trees, 2,000 metric tons of carbon emissions, and 2 MM kilowatt hours of energy in savings. Another outstanding example of Green Teams in action is in Lakeland — in 2023, the location partnered with NuCycle Energy, a local waste recycler that manufactures an alternative energy fuel product out of discarded materials to generate zero waste-to-landfill and net zero carbon emissions. This strategic partnership has resulted in over 250,000 pounds of trash avoiding landfill. Our operations also continue to partner with recycling companies like Parallel Products for the destruction and recycling of expired goods in an environmentally-friendly way. Parallel Products recycles the packaging and converts the high ABV products to biofuel. Similarly, Silver Creek Materials, Inc. reuses our low ABV breakage and unsaleable products in their compost process. And, for the past two years, we have aggressively recycled our electronic hardware and technological assets with a company called Procurri. In 2023, Southern Glazer’s also launched a national social media “Do One Thing” campaign to award individuals pledging through their daily activities to take sustainable actions. This campaign provided an alternative to Green Teams for employees who prefer to be individual contributors to environmental sustainability. In 2022, Southern Glazer’s collected innovative ideas from an internal Environmental Sustainability Idea Distillery competition to bolster the Company’s environmental strategy and to promote a more meaningful impact on reducing, reusing, and recycling resources. Fast forward to 2023, the Company has put into fruition the winning implementable ideas to contribute to a more sustainable business. For example, in collaboration with Trex Co., plastic is currently being recycled and converted into decking boards. Additionally, an Electric Vehicle Credit Program is being piloted in Florida to incentivize employees to buy electric vehicles to help reduce gas emissions. The Idea Distillery also resulted in our Company reducing a significant amount of paper waste generated by transitioning to DocuSign and conserved resources with the upgrades to waterless urinals and low-flow faucets in many markets.
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In pursuit of sustainable logistics, Southern Glazer’s has committed to tracking and reducing its vehicle idle time by 5% each year over the next five years for a significant 25% reduction in gas emissions. We are proud to report that we have achieved a 5% reduction for 2023.
The switch from combustion engine to electric has already significantly reduced harmful emissions, and continues to positively impact air quality, combat climate change, and contribute to a more sustainable future. Like gas-powered refrigeration systems, the integrated electric reefer system maintains optimal temperatures for ensuring the quality of fine wines remains uncompromised throughout transport — but with the added benefit of reduced noise pollution and minimal fuel consumption. By opting for reusable insulated boxes instead of single-use packaging, Arizona has dramatically reduced waste generation and decreased their carbon footprint. While the Company is actively investing in electric vehicles, most of our fleet is composed of traditional, combustion engine vehicles.
For facilities, our strategy includes optimizing water and energy efficiency while pursuing on-site and off-site renewable solutions. Southern Glazer’s has already started the transition to low-flow plumbing fixtures and LED lighting with energy-efficient controls in many markets, including Fort Worth and Raymore. These energy and water-saving features will be standard as Southern Glazer's expands to newer facilities. In 2023, we are pleased to report the implementation of several initiatives that are helping us move closer to achieving our goals.
How we are achieving our goals in 2023:
In partnership with Design Collective by Cintas, Southern Glazer’s launched a new line of apparel for professional drivers in 2022 and a new line of apparel for warehouse associates in 2023, exclusive to our Company. This apparel program puts the safety, comfort, and style of our employees first. The pieces in both collections were developed with easy care, moisture-wicking fabrics and reflective elements typically used in the transportation and warehousing industries. This apparel aims to unite our employees nationwide under one look as one family.
Dressing for Safety
Forklift & Truck Rodeos
Throughout 2023, many Southern Glazer’s locations have sparked friendly competition by hosting forklift and truck rodeos. Rodeo competitions provide an excellent opportunity for certified operators to demonstrate their skills behind-the-wheel and during pre-trip inspections with a special emphasis on safety and professionalism. While forklift and truck rodeo competitors participate for a chance to win first place, they revel in the camaraderie and excitement of other fun-filled activities taking place at the event. These rodeo competitions have evolved into fun-filled days that engage employees at all levels of the organization and include family-friendly activities for children and adults, warehouse tours, and food — all of which show our appreciation for the hard work that our drivers and warehouse workers devote to their jobs on a daily basis.
Markets that have held a rodeo competition will be eligible to enter their first-place winners into the Southern Glazer’s National Forklift & Truck Rodeo Event to be held in 2024. This national competition will crown the number one Forklift and Truck Rodeo winners who will enjoy the prestige of being named the best of the best (the safest of the safest) at Southern Glazer’s Wine & Spirits.
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Recognition & Awards
Safety Training & Compliance
A Commitment to Health & Wellness
Every year, Southern Glazer’s celebrates National Truck Driver Appreciation Week, created by the American Trucking Associations, as well as its own Warehouse Employee Appreciation Week, to celebrate its frontline operations team members. Our frontline employees operate 15.8 million square feet of warehouse space and make 6.7 million customer deliveries possible each year. As part of the week-long celebrations, Southern Glazer’s divisions typically celebrate by distributing merchandise and hosting various festivities throughout the week, from catered breakfasts and lunches, to raffles and prizes. In addition, awards programs are in place for both professional drivers and warehouse employees that reinforce Southern Glazer’s unwavering commitment to safety. For example, the Elite Safe Driver Recognition Program is available to all drivers who qualify based on having 20 consecutive quarters, or five years, of safe driving without a preventable collision. Rewards may include gold ring sets, pins, recognition dinners, and monetary bonuses.
In 2023, Southern Glazer’s fully revamped and relaunched the New Hire Driver Onboarding Program. This national program features traditional classroom training with practical components, including a behind-the-wheel road test, to help reduce the rate of accidents per miles driven. In addition, as a commitment to road safety, the Company has expanded the Motor Vehicle Report (MVR) Continuous Monitoring Program to include non-DOT and commercial drivers. Continuous MVR monitoring is essential for ensuring that all 9,000 of our non-DOT drivers, sales, and merchandisers, operating their own personal vehicles or company vehicles, are fully-licensed and insured while performing Company business. This program reduces the risk of driving without a license and insurance and ensures that our Company is only putting safe, fully qualified, drivers on the road at all times.
Southern Glazer’s invests in the health and wellness of its employees beyond offering a competitive package of benefits. For example, the Company works with Concentra to design, develop, and maintain on-site Health & Wellness Clinics that conveniently provide employees, their spouses, and their dependents with immediate access to medical care and a wide range of health and medical services, including primary and urgent care, vaccinations, blood draws, physical examinations, and prescriptions. Health & Wellness Clinics currently operate at Southern Glazer’s facilities in Lakeland, Florida, Syosset, New York, and Santa Fe Springs, California. These clinics are staffed by teams of highly qualified, experienced healthcare specialists that deliver personalized and professional care. In addition to the on-site clinician, these clinics also offer certified athletic trainers that provide preventative care services, such as office/industrial stretching and exercise programs, injury prevention education, massage therapies, and rehabilitation. Southern Glazer’s is evaluating future clinic openings in Florida, Nevada, and Texas, and to provide certified athletic trainers in Texas and Washington state, to put us in a better position for early detection of, as well as intervention in, health problems, to prevent long-term sick leave and work incapacity. These clinics and athletic trainers are a testament of how the Company remains committed to protecting and promoting the health, wellness, and safety of its employees and the communities in which we serve. Even with these efforts, illness, accidents, and disability events do happen. Therefore, the Company has also relaunched this year an upgraded Return-To-Work (RTW) Program to minimize the uncertainty that often accompanies an injury, illness, or disability for both the Company and its employees. The intent of which is to bring employees back to work in a temporary transitional duty assignment, as soon as they are physically able to perform work, without aggravating their injury, illness, or disability. In recognition for some of the Company’s safety and wellness initiatives, Southern Glazer’s was awarded the WELL Health-Safety Rating and Certification for six facilities in the Miramar and Miami areas in May of 2023. The WELL Health-Safety Rating for Facility Operations & Management is a third-party process that verifies that our workplace implements evidence-based best practices and strategies for addressing acute health threats, such as COVID-19, and prioritizes the long-term health and safety needs of staff, visitors, and stakeholders. The WELL Health-Safety seal demonstrates our ongoing commitment to protecting the health, safety, and well-being of our most valuable differentiator — our people.
Southern Glazer’s has a robust emergency response program, having developed Incident Response Plans for Active Assailant, Tornado, Earthquake, Winter Storm, and Ransomware events to protect the health, safety, and security of employees, visitors, and other stakeholders and to mitigate their potential impact on our operations. As a proactive approach to emergency management, the Company continued maturing our emergency preparedness capabilities specifically by providing employees and management teams with more training and exercise opportunities throughout 2023. During the course of 2023, Southern Glazer’s has completed over 400 emergency drills and exercises, which includes evacuation and fire drills, lockdowns, shelter-in-place, equipment shutdowns, medical emergency, active assailant, and Company Alert Network (CAN) testing. The Company has also embarked on the development and buildout of a new Business Continuity, Security, and Operations’ Command Center near the Company’s headquarters in south Florida.
Southern Glazer’s continues to prioritize health and safety so that our employees working in offices, warehouses, and on-the-road, always return home safely at the end of each workday. In 2023, we launched a number of new programs to ensure our employees feel empowered and accountable to contribute to our safety culture.
Prioritizing health & safety
More ways SOuthern Glazer's is Prioritizing Health & Safety
Southern Glazer’s divisional Green Teams are intended to live the values of the Company by protecting the environment while benefiting the communities where we work. Green Teams are groups of dedicated volunteers collaborating to effect positive change in support of sustainability efforts— their efforts are to educate, inspire, and empower employees around sustainability to evaluate opportunities to improve the environmental footprint of their location.
The plan is to slowly transition our fleet where applicable to these new, efficient technologies, while monitoring the advances in the electric vehicle sector. Markets are equally embracing the transformative, sustainable impact of electric vehicles on our industry and our environment. In Arizona, an electric vehicle fitted with an electric reefer system coupled with reusable insulated boxes is currently being used to deliver fine wines. The switch from combustion engine to electric has already significantly reduced harmful emissions, and continues to positively impact air quality, combat climate change, and contribute to a more sustainable future. Like gas-powered refrigeration systems, the integrated electric reefer system maintains optimal temperatures for ensuring the quality of fine wines remains uncompromised throughout transport — but with the added benefit of reduced noise pollution and minimal fuel consumption. By opting for reusable insulated boxes instead of single-use packaging, Arizona has dramatically reduced waste generation and decreased their carbon footprint. While the Company is actively investing in electric vehicles, most of our fleet is composed of traditional, combustion engine vehicles. In pursuit of sustainable logistics, Southern Glazer’s has committed to tracking and reducing its vehicle idle time by 5% each year over the next five years for a significant 25% reduction in gas emissions. We are proud to report that we have achieved a 5% reduction for 2023.
Since its inception in 2022, Southern Glazer’s has 42 active Green Teams that have launched noteworthy sustainability initiatives or events including: recycling programs for high ABV, plastics, electronics, pallets, and more; park, beach, and local neighborhood cleanup projects with extra emphasis on tree planting, beautification, and composting; carpooling incentive programs to reduce vehicle gas emissions; and eco-friendly upgrades such as installation of solar gates in king lots for reduced energy consumption and replacement of grass with AstroTurf for water conservation. The impact that our Green Teams have is significant. In 2023 alone, recycling cardboard, shrink wrap, and pallets in our warehouses has already resulted in approximately 500 trees, 2,000 metric tons of carbon emissions, and 2 MM kilowatt hours of energy in savings. Another outstanding example of Green Teams in action is in Lakeland — in 2023, the location partnered with NuCycle Energy, a local waste recycler that manufactures an alternative energy fuel product out of discarded materials to generate zero waste-to-landfill and net zero carbon emissions. This strategic partnership has resulted in over 250,000 pounds of trash avoiding landfill.
Continue REading
Our operations also continue to partner with recycling companies like Parallel Products for the destruction and recycling of expired goods in an environmentally-friendly way. Parallel Products recycles the packaging and converts the high ABV products to biofuel. Similarly, Silver Creek Materials, Inc. reuses our low ABV breakage and unsaleable products in their compost process. And, for the past two years, we have aggressively recycled our electronic hardware and technological assets with a company called Procurri. In 2023, Southern Glazer’s also launched a national social media “Do One Thing” campaign to award individuals pledging through their daily activities to take sustainable actions. This campaign provided an alternative to Green Teams for employees who prefer to be individual contributors to environmental sustainability. In 2022, Southern Glazer’s collected innovative ideas from an internal Environmental Sustainability Idea Distillery competition to bolster the Company’s environmental strategy and to promote a more meaningful impact on reducing, reusing, and recycling resources. Fast forward to 2023, the Company has put into fruition the winning implementable ideas to contribute to a more sustainable business. For example, in collaboration with Trex Co., plastic is currently being recycled and converted into decking boards. Additionally, an Electric Vehicle Credit Program is being piloted in Florida to incentivize employees to buy electric vehicles to help reduce gas emissions. The Idea Distillery also resulted in our Company reducing a significant amount of paper waste generated by transitioning to DocuSign and conserved resources with the upgrades to waterless urinals and low-flow faucets in many markets.
operating responsibily
Southern Glazer’s recognizes that environmental sustainability has become increasingly important to our suppliers, customers, consumers, employees, and the communities that we serve. While sustainability has always been important to our Company, we have recently solidified our long-term strategy to drive forward progress in this area. In 2022, we partnered with Schneider Electric to create a New Sustainability Vision 2030 – “Harness the passion of our people, trading partners, and communities to take measurable environmental action and contribute to a sustainable, hospitable planet for future generations”. It is with this mindset that we will lead the way in environmental sustainability in our industry.
To help achieve our vision, we will leverage four strategic pillars: facilities, fleet, water, and waste— with facilities and fleet at the top of our initial priorities, as they correspond to our most significant climate impact areas. For each of our pillars, our Company has set aggressive, yet achievable goals (interim goals for 2026 and longer-term goals for 2030) to ensure that our organization prioritizes environmental sustainability action today and works towards more ambitious milestones in the future.
For facilities, our strategy includes optimizing water and energy efficiency while pursuing onsite and offsite renewable solutions. Southern Glazer’s has already started the transition to low-flow plumbing fixtures and LED lighting with energy-efficient controls in many markets, including Fort Worth and Raymore. These energy and water-saving features will be standard as SGWS expands to newer facilities.
In 2023, we are pleased to report the implementation of several initiatives that are helping us move closer to achieving our goals.
Check out the passion of some of our team members here:
CLICK HERE TO WATCH: Discover Sustainability at Southern Glazer's
Policies Against Harassment & Discrimination
Southern Glazer’s is proud to be an equal employment opportunity (EEO) employer committed to providing equal opportunities in all of our employment practices including, but not limited to, hiring, placement, promotion, transfer, demotion, treatment during employment, rates of pay or other forms of compensation, layoff or discharge, and recruitment or solicitation of employment. All decisions made with respect to recruiting, hiring, and promotions for all job classifications are based solely on an individual’s qualifications related to the requirements of the position. Likewise, all other employee matters such as compensation, benefits, training, reduction in force, and social and recreational programs are administered free from any illegal discriminatory or retaliatory practices. Southern Glazer’s is dedicated to maintaining a work environment where all individuals are treated with dignity, fairness, and respect.
Southern Glazer’s takes its responsibility seriously to comply with the laws everywhere we operate and actively promotes a culture of ethics and compliance. Integrity is core to our Company culture and our commitment to operating ethically builds trust with our employees, suppliers, and customers. We are continuously re-evaluating and strengthening our compliance programs, and over the past year, redoubled our efforts in this regard. In 2023, we reduced internal organizational silos and added even more resources to Southern Glazer’s compliance and ethics function. A newly created position, Senior Vice President, Compliance & Ethics, is dedicated to enhancing and implementing a comprehensive compliance strategy, which will include an expanded support model with Compliance & Ethics team members embedded in Southern Glazer’s regional and state business units, modernized training programs, and robust compliance monitoring and auditing.
Enforcing & Training Trade Compliance
We are an EEO employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. This policy prohibits discrimination, harassment, and retaliation based on race, sex, sexual orientation, national origin, religion, age, ethnicity, disability, ancestry, color, gender and/or gender identity or expression, marital status, pregnancy or medical condition, veteran or uniform service status, genetic information (“Protected Classifications”), or on any other classifications protected by applicable state or local law. Our Non-Discrimination Policy applies to all company employees, agents, vendors, customers, independent contractors, and any other third-party doing business with the Company.
The Company is committed to providing resources available to all employees to report allegations of discrimination, harassment, or retaliation to the Southern Glazer’s Speak Up hotline at 1-866-898-2725 or online at sgws.ethicspoint.com. The toll-free number and online site operate 24 hours a day, seven days a week, so employees can call without fear of retaliation. A third-party administrator responds to all employee complaints and will then provide the Company with a report of the complaint.
commitTed to our employees
Integrity
Compliance
Equal Opportunity
Enforcing and Training Trade Compliance
We are an EEO employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. This policy prohibits discrimination, harassment, and retaliation based on race, sex,sexual orientation, national origin, religion, age, ethnicity, disability, ancestry, color, gender and/or gender identity or expression, marital status, pregnancy or medical condition, veteran or uniform service status, genetic information (“Protected Classifications”), or on any other classifications protected by applicable state or local law. Our Non-Discrimination Policy applies to all company employees, agents, vendors, customers, independent contractors, and any other third-party doing business with the Company.
Policies Against Harassment and Discrimination
